PRIVACY POLICY

OVERVIEW

When you visit keralaspices.com or make a transaction, this Privacy Policy explains how your personal information is collected, utilized, and shared. This website is operated by Spiceyfy.

PERSONAL INFORMATION WE COLLECT

We automatically collect certain information about your device when you use the Site, including information about your web browser, IP address, time zone, and some of the cookies present on your device. Furthermore, as you explore the Site, we gather information about the individual web pages or goods that you view, as well as information about what websites or search keywords led you to the site and how you interact with it. This automatically obtained data is referred to as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies: Small data files that are stored on your device or computer and contain an anonymous unique identifier.

  • Log files: These gather data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files utilized to record information about how you use the Site.

Additionally, when you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as “Order Information”.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We utilize the Purchase Information generally to fulfill any orders placed on the Site (including processing payment information, shipping arrangements, and sending invoices/order confirmations). We also use this information to:

  • Communicate with you.

  • Screen our orders for potential risk or fraud.

  • Provide information or advertising about our products or services based on your choices.

We collect Device Information to assist us in screening for potential risk and fraud (specifically your IP address) and to improve and optimize our Site.

DISCLAIMER OF PERSONAL INFORMATION & THIRD-PARTY DISCLOSURE

We share your Personal Information with third parties to assist us in the use of your Personal Information described above. For example, we use WordPress to power our online store and Google Analytics to learn how visitors interact with the Site. Finally, we may share your Personal Information to comply with relevant laws and regulations, to respond to a subpoena, search warrant, or other valid requests for information, or to otherwise safeguard our rights.

INFORMATION PROTECTION & SECURITY

Whenever credit card information is sent over the internet, it is always encrypted. We implement reasonable security practices and procedures, including administrative and technical safeguards, to protect your Personal Information from unauthorized access. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

USER RIGHTS (INDIA & INTERNATIONAL)

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, users in India have the right to access, correct, or update their Personal Information. You may also withdraw your consent for data processing at any time.

If you are a European resident, you have the right to request access to the personal information we possess on you, or the correction, updating, or deletion of that information. Please be aware that your data will be moved outside of Europe, including to Canada and the United States.

DO NOT TRACK

Please note that when we receive a Do Not Track signal from your browser, we do not change our Site’s data gathering and use methods.

GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Idukki, Kerala.

CHANGES

This privacy policy may be updated from time to time to reflect changes in our practices or other operational, legal, or regulatory reasons.

CONTACT US & GRIEVANCE OFFICER

For additional information about our privacy practices, or if you would like to make a complaint, please contact us:

Kerala Spices Grievance Officer: Binishkumar Address: Spiceyfy, Kallarackal Heights, Kumily, Idukki District, Kerala State, 685509 E-mail: info@keralaspices.com Phone: +91 8078222232

PRIVACY POLICY

When you visit keralaspices.com or make a transaction, this Privacy Policy explains how your personal information is collected, utilized, and shared.

PERSONAL INFORMATION WE COLLECT

We automatically collect certain information about your device when you use the Site, including information about your web browser, IP address, time zone, and some of the cookies present on your device. Furthermore, as you explore the Site, we gather information about the individual web pages or goods that you view, as well as information about what websites or search keywords led you to the site and how you interact with it. This automatically obtained data is referred to as “Device Information.” 

We collect Device Information using the following technologies: 

  • “Cookies” are small data files that are stored on your device or computer and contain an anonymous unique identifier.
  • “Log files” gather data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps to monitor actions on the Site.
  • Electronic files are known as “web beacons,” “tags,” and “pixels” are utilised to record information about how you use the Site.

We also collect certain information from you when you make a purchase or attempt to make a purchase on the Site, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This data is referred to as “Order Information” by us. In this Privacy Policy, we refer to both Device Information and Order Information when we say “Personal Information.” 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We utilize the Purchase Information we collect in general to fulfil any orders you place on the Site (including processing your payment information, shipping arrangements, and sending you bills and/or order confirmations). We also utilize this Order Information for the following purposes: 

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  •  when appropriate, give you information or advertising about our products or services based on your choices.

We collect Device Information to assist us screen for potential risk and fraud (in particular, your IP address), as well as to improve and optimize our Site in general (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

DISCLAIMER OF PERSONAL INFORMATION

We share your Personal Information with third parties to assist us in the above-mentioned use of your Personal Information. We use WordPress to power our online store, for example, and you can learn more about how WordPress uses your Personal Information here: https://wordpress.org/about/privacy. We also utilize Google Analytics to learn more about how our visitors interact with the Site. Finally, we may share your Personal Information in order to comply with relevant laws and regulations, to answer to a subpoena, search warrant, or other valid requests for information, or to otherwise safeguard our rights.

DO NOT TRACK

Please note that when we receive a Do Not Track signal from your browser, we do not change our Site’s data gathering and use methods.

YOUR RIGHTS

If you are a European resident, you have the right to request access to the personal information we possess on you, as well as the correction, updating, or deletion of that information. If you wish to exercise this right, please contact us using the information provided below. Furthermore, if you are a European resident, please be aware that we are processing your information in order to carry out any contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business reasons indicated above. Please be aware that your data will be moved outside of Europe, including to Canada and the United States.

CHANGES

This privacy policy may be updated from time to time to reflect changes in our practices or other operational, legal, or regulatory reasons.

CONTACT US

Please contact us by e-mail at info@keralaspices.com or by mail using the details provided below for additional information about our privacy practices, if you have concerns, or if you would like to make a complaint about our privacy practices.

Kerala Spices

Spiceyfy, Kallarackal Heights

Kumily, Idukki District, Kerala State, 685509

Phone: +91 8078222232